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Wellstar New Team Members
Your Onboarding Journey
Click through the Bubble Journey and FAQs below to see more details about your Welcome to Wellstar Onboarding Experience.
Offer Accepted
Congratulations on accepting an offer to work at Wellstar! We can't wait for you to join the team!
Congratulations on accepting an offer to work at Wellstar! We can't wait for you to join the team!
To Complete Immediately
To ensure an on-time start-date, some actions must be completed as soon as possible. Work with your preboarding coordinator if you have any questions about how to complete these steps.
To ensure an on-time start-date, some actions must be completed as soon as possible. Work with your preboarding coordinator if you have any questions about how to complete these steps.
Next Steps
Once you have completed the items above, click here to see additional steps you must complete before your first day. Work with your preboarding coordinator if you have any questions about how to complete these steps.
Once you have completed the items above, click here to see additional steps you must complete before your first day. Work with your preboarding coordinator if you have any questions about how to complete these steps.
Preparing for Your First Day
Your first day at Wellstar will be virtual on Zoom. If you do not have access to a computer or require assistance with the virtual orientation, click here.
Your first day at Wellstar will be virtual on Zoom. If you do not have access to a computer or require assistance with the virtual orientation, click here.
Day One
On your first day, you will attend virtual orientation via Zoom and complete required learning modules in Workday.
On your first day, you will attend virtual orientation via Zoom and complete required learning modules in Workday.
Facility Orientation
You will receive an email from a human resources representative at your facility about what to expect for facility orientation.
You will receive an email from a human resources representative at your facility about what to expect for facility orientation.
The Rest of Week One
Talk with your leadership about their expectations for the rest of week one, including whether you have any additional required learning assignments.
Talk with your leadership about their expectations for the rest of week one, including whether you have any additional required learning assignments.
30 Days
Meet with your leader to learn more about your role and discuss your Individual Development Plan and goals.
Meet with your leader to learn more about your role and discuss your Individual Development Plan and goals.
60 Days
You're making progress. Meet with your leader this month to check in on challenges, barriers, and successes.
You're making progress. Meet with your leader this month to check in on challenges, barriers, and successes.
90 Days
Congratulations! You’ve made it to the 90-day mark! Celebrate your progress! Continue meeting with your leader regularly to discuss your progress and expectations.
Congratulations! You’ve made it to the 90-day mark! Celebrate your progress! Continue meeting with your leader regularly to discuss your progress and expectations.
Frequently Asked Questions
Preboarding Questions
How do I know who my Preboarding Coordinator is?
You can locate the name of your Preboarding Coordinator in your Workday Onboarding Journey.
How do I know who my Hiring Leader is?
You can locate the name of your Hiring Leader in your Workday Onboarding Journey.
When will I receive my clearance letter?
Once all preboarding requirements have been met you will receive a clearance email from your Preboarding Coordinator. This should be received by Friday close of business before your start date. Don’t forget to check your spam or junk folder for this email..
If PreCheck has requested that I send other documents for verification, do I email that to my Preboarding coordinator or directly to PreCheck?
Please send any documents requested by PreCheck directly to PreCheck.
How long does it typically take for a background check to come back?
The average turnaround for a background check is about six business days.
Do I need to purchase scrubs and how do I know what color?
Yes, you will need to purchase scrubs if required for your job role. Please check the below Uniform Color Charts to determine which color you will need.
Wellstar Legacy – Uniform Color Chart.
Wellstar MCGH – Uniform Color Chart
Wellstar Legacy – Uniform Color Chart.
Wellstar MCGH – Uniform Color Chart
Do I get paid for orientation?
Yes, you will be paid for attending orientation.
How do I obtain my employee ID badge?
Badges are distributed on your first day onsite at your home location.
E-Learning and Online Access
How do I activate OneID and Multi-Factor Authentication?
You must activate your OneID and Multi-Factor Authentication (MFA) Accounts prior to your start date.
OneID@wellstar.org will send you an email 3 days prior to your start date with instructions. This email may be located in your spam folder.
If you need assistance, please contact the WellStar IT Service Desk at 470-956-6000.
Instructions for MFA can be found at welcometowellstar.com/mfa
OneID@wellstar.org will send you an email 3 days prior to your start date with instructions. This email may be located in your spam folder.
If you need assistance, please contact the WellStar IT Service Desk at 470-956-6000.
Instructions for MFA can be found at welcometowellstar.com/mfa
How do I access my Wellstar email from home if I cannot get into Wellsource?
You can access your email by going to outlook.office365.com/mail and logging in by entering your Wellstar email address and password.
How can I tell if I completed my Workday Week 1 required learning modules?
You can confirm your completion of the modules in Workday Learning under Learning History.
Team Member & Caregiver Orientation (TMCO) Logistics
How long is Day 1 Orientation?
Day 1 Orientation is a full day. Virtual orientation will begin at 9:00 am. The virtual morning session lasts until about 11:00 am. In the afternoon, you will complete your required computer-based learning modules by 5:30 pm.
I am having trouble accessing Day 1 Orientation via the Zoom link. Can you help?
If you are having trouble accessing the Zoom link, please contact the IT Service Desk for assistance at 470-956-6000.
I am supposed to attend virtual orientation today, but I did not receive a Zoom Link. What are my next steps?
You can access the Zoom link at orientation.wellstar.org
How do I locate the instructions for my Day 1 afternoon online learning?
To locate instructions, view the New Team Member Toolkit.
Facility Orientation Logistics
Where should I report for Facility Orientation?
Visit the Facility Orientation link and select your facility for instructions.
Clinical Orientation
Which Workday Learning modules am I supposed to do for Clinical Orientation?
It’s important to make sure you are searching for the proper assignment, which is titled “Virtual Clinical Orientation”.
For additional information, please refer to the Clinical Orientation Guide.
For additional information, please refer to the Clinical Orientation Guide.
Epic Training
Do all new team members complete Epic training?
Epic training is only required for new team members who use Epic, Wellstar’s Electronic Health Record (EHR), as part of their job role.
Is Epic training virtual or onsite?
All Epic training is held virtually. Depending on your job role, you may be required either to complete self-paced computer-based learning (CBL) modules only or attend a virtual instructor-led class in addition to completing self-paced CBLs.
Where do I complete my Epic CBLs?
You will complete your Epic CBLs in Workday Learning.
If I am required to attend a virtual Epic class, is there anything I need to do beforehand?
Yes. You will be assigned foundational Epic computer-based learnings (CBL) via Workday Learning during your first week with Wellstar. These must be completed before you can attend the virtual instructor-led Epic class. You must attend using a computer and not a phone or tablet.
What if I’m running late for my Epic class?
Anyone arriving more than ten minutes late will not be allowed to attend the class and will need to reschedule for a future session. Due to the amount of material that must be covered in each class, you are required to be present during the entire duration of the class and pass the assessment administered at the end of class to receive credit for attendance.
What if I can’t attend the class on the listed day and at the listed time?
Please reach out to Epictraining@wellstar.org to reschedule.
Who can I reach out to if I have questions re: my Epic Training?
How do I get Epic access?
The training team will submit a ticket for Epic access to be completed within 24-48 hours of the completion of training in Workday. You do not need to submit a ticket to security unless it has been greater than 48 hours post training.