Skip to main content

Create a World-Class Onboarding Experience

Support Where Leaders Need It The Most

As a leader, you have many systems and programs to support your daily work. This resource guide provides an overview of clinical, financial, and general systems available at Wellstar.

Leader Resource Guide

Start Your New Team Member Off Strong

Onboarding anyone to your team can be a lot – we get it! That’s why we’ve set up this landing page to ensure you have all the resources you need to start your new hire off right and position you both for success in those critical first 90 days. Review the video below, check out the tools and templates you see here, and reach out to the team with any questions. Thank you in advance for thoughtfully planning the start of our newest teammates’ journeys at Wellstar.

Setting the Team Up for Success

Hiring Leader 

The Hiring Leader owns the onboarding process to ensure the new team member has the time, support, and resources to be successful from day one. It is critical that the Hiring Leader schedules time with the new team member to provide guidance, feedback and check in on the new team member’s experience.

  • New Hire’s Progress in Workday: You can follow your New Hires in Workday via the “Onboarding Status Summary”.  This shows your New Hire’s progression in the Preboarding process.
  • Pre-Hire: Ensure required technology, resources, and system access are requested – Review Page 2 of the Onboarding Toolkit for a checklist. Complete Detailed Onboarding Schedule & share with New Hire. Review Onboarding Plan and Schedule with New Hire before their first day.
  • Week 1: Review New Hire’s onboarding schedule and be familiar with when the New Hire will join your team onsite. Begin to introduce New Hire to team members, buddy, preceptor and other key contacts.
  • Week 2: Schedule meetings with any key stakeholders and review expectations for success in the New Hire’s role.
  • 30 Days: Support New Hire to accelerate their learning, help them develop key relationships and educate them on Wellstar’s culture and Mission, Vision and Values. Begin introducing Development Item(s) and talking through their aligned, tailored Performance Goals for the current Fiscal Year*.
  • 60 Days: Ensure the New Hire has their aligned, tailored Performance Goals entered in Workday*. Continue to promote ways for New Hire to learn Wellstar’s culture, including building relationships across teams.
  • 90 Days: Support the New Hire as they gain confidence and begin moving to full productivity. Continue to focus on the new hire’s development in their role and education about Wellstar as an organization.

*if hired before 4/1 of the present FY.

New Team Member 

The new team member’s first 90 days is focused on assimilation to the new role, team, and Wellstar. This includes learning about Wellstar’s culture and in preparation to be successful and productive. The onboarding process is all about creating an world-class experience: questions, feedback and ideas are welcome.

  • Pre-Hire: Complete all required Preboarding steps.
  • Week 1: Attend Team Member and Caregiver Virtual Orientation  and complete the online TMCO module (Day 1) and follow any additional Workday Learning assignments for the remainder of the week to be completed by their required due date.
  • 30 Days: Focus on learning about the role, team and key stakeholders, as well as learn about Wellstar’s culture, systems and processes. Begin thinking through where you would like to develop.
  • 60 Days: Work with your Hiring Leader to enter your aligned, tailored performance goals for the current Fiscal Year* in Workday and understand what success looks like in your role. Continue to learn about Wellstar’s culture and how the system operates.
  • 90 Days: Confidence: Become fully productive in your new role.

*if hired before 4/1 of the present FY.

Onboarding Buddy

The Onboarding Buddy is assigned by the Hiring Leader to provide help and support as the new team member gets acquainted with the department and role. Select an individual that is seen as an informal leader and displays our values in all they do. This is a different person than the new team member’s Preceptor or Trainer. Key actions or activities may include: getting lunch or coffee with the new team member, introducing new team member to peers, sharing the ‘inside track’ on equipment, processes, benefits, etc.

Performance & Development

As a Wellstar Leader, you play a crucial role in fostering the growth and development of your team members.

Our structured Performance and Development Cycle provides an overall framework for growth, with the expectation that Performance and Development discussions are a part of your recurring interactions.

 

Key Information

  • Our performance cycle aligns with our Fiscal Year (July 1 – June 30).
  • Have continuous discussion of progress toward team performance goals during weekly huddles.
  • Encourage Team Members to create their Development Items, and enter them into Workday, to help guide their development efforts.
    • Your role is to help support your Team Members in their development.

Helpful Resources

Our eSource page has numerous resources to assist you during each portion of the performance & development cycle, including:

  • A Know-Share-Do that sets expectations of what Leaders should Know, Share, and Do
  • Instructions on navigating Workday
  • Goal-Setting Guides
  • Recorded Webinars highlighting key information for Goal Setting, Mid-Years, and Performance Reviews.
  • Development Tools & Resources, including our page for additional Team Member Tools & Resources
  • LinkedIn Learning – Development Courses/Webinars

Key Resources For You

The resources below can be leveraged for any new hire – use these to get to know your incoming teammate, plan for their arrival and prepare for development conversations at key milestones. Got questions? Let us know! We want to make sure you feel great about welcoming – and leading – your new teammates.

Preparing for Your New Leader

See below for templated onboarding and engagement plans to help you kick off your new Officer’s welcome journey. These are intended to be customized to best meet the needs of the new Officer and your team. Please reach out for specific guidance, best practices or additional support – we’re here to help!

Onboarding on the Frontline

Nurse preceptors – find your supporting materials below! You play a critical role in ensuring our frontline caregivers have the Wellstar expertise and clinical expertise they need to deliver world-class care and experiences from the moment they join our teams. The linked PDF has a ton of resources, definitions, process overviews and more to help guide your leadership of our newest nurses. Please reach out with any questions once you’ve reviewed – we’d love to connect you to whomever or whatever you need!

Onsite Team Members

TMCO-General (Wellstar Core and Contractors) Topics Covered: Diversity, Safety First, Emergency Preparedness, Infection Prevention, Compliance Basics, Information Security, Risk Management, Ethics, Workplace Safety, Onboarding Forms) 2156465
Coronavirus COVID-19 for New Team Members 2151543
Perfect Serve 2150511
Medical Interpretation Services 2160530
New Team Member Hand Hygiene 2141598
Relationship and Reliability Skills  (In Person Class) 2139495
Safety First Relationship & Reliability (CBL) 2140474
New Emergency Response Code Standardization 2105463
AVADE Active Shooter 2190469
AVADE Universal Precautions (Previously AVADE Workplace Violence) 2166480
Wellstar SaFER 2173468

Remote- United States

TMCO-General (Wellstar Core and Contractors) Topics Covered: Diversity, Safety First, Emergency Preparedness, Infection Prevention, Compliance Basics, Information Security, Risk Management, Ethics, Workplace Safety, Onboarding Forms) 2156465
Coronavirus COVID-19 for New Team Members 2151543
Medical Interpretation Services 2160530
Safety First Relationship & Reliability (CBL) 2140474
New Emergency Response Code Standardization 2105463
AVADE Active Shooter 2190469
AVADE Universal Precautions (Previously AVADE Workplace Violence) 2166480
Wellstar SaFER 2173468

Remote- Out of Country

TMCO-General (Wellstar Core and Contractors) Topics Covered: Diversity, Safety First, Emergency Preparedness, Infection Prevention, Compliance Basics, Information Security, Risk Management, Ethics, Workplace Safety, Onboarding Forms) 2156465
Medical Interpretation Services 2160530
Safety First Relationship & Reliability (CBL) 2140474
New Emergency Response Code Standardization 2105463
AVADE Active Shooter 2190469
AVADE Universal Precautions (Previously AVADE Workplace Violence) 2166480
Wellstar SaFER 2173468